The primary role of the Quality & Food Safety Supervisor is to manage the Quality and Food Safety programs and technical staff. Review the data generated during testing, assure samples are pulled and shipped as required by procedure and customer requirements, test results are received and logged, and action taken when necessary. The Supervisor works with the Quality Manager to ensure the Laboratory is staffed and equipped to meet daily needs. The Supervisor assists the Quality Manager in investigations, reporting, and auditing.
DESCRIPTION OF ESSENTIAL DUTIES:
- Ensure proper implementation of Positive Release program.
- Recommend disposition to nonconforming products
- Analytical Instruments:
- Must have demonstrated lab skills: Able to operate, troubleshoot, and calibrate the NIR, Aw meter, Computrac moisture analyzer, gravity convection oven, calipers, pH meter, laboratory weigh scales, vacuum chamber for seal checks (PC), thermometers, Leco combustion analyzer, CEM analyzer, and other equipment as needed, so you have the ability to train and observe staff.
- Track NIR accuracy through outside laboratory wet chemistry results, and alert Quality Manager of significant differences
- Monitor testing supplies inventory and order from approved suppliers when needed
- Knowledge of interpreting wet chemistry results
- In-Process Sampling and Testing:
- Ensure all routine tests required for both Processing and Packaging side are completed by technicians.
- Train new Quality Technicians on written Work Instructions
- Business Systems:
- Review data collected from routine tests into IQS software
- Pull production run reports of analyses data as required by Customer Sample and Report checklist for customers
- Knowledge and proficiency in all Business Systems as relates to position.
- Food Safety and Sanitation:
- SQF and HACCP certified
- Proficient on cGMP requirements
- Participate as member of in-house GMP Audit teams
- Proficient with HACCP compliance
- Participate as member of the facility's HACCP/ Food Safety Team
- Monitor and train the metal detection programs
- Monitor and train product changeover, cleaning and sanitation; assist with inspections required before product startup
- Supervise Food Safety Team
- Monitor pest control program with the contracted Pest Control Operator (PCO) and initiate follow up actions as needed
- Assign & direct sanitation tasks for facility and equipment clean-up
- Direct Food Safety Technicians on the environmental sampling program.
- Train Food Safety Technicians on performing sanitation tasks.
- Monitor and order cleaning chemical inventories and lab supplies.
- Ensure the safe and effective preparation and handling of sanitization chemicals
- Monitor work zone separation compliance
- Microbial Testing:
- Monitor or prepare, as needed, finished product samples for shipping
- Monitor or prepare, as needed, environmental samples for shipping
- Ensure proper sampling procedures are used for finished product and environmental samples
- Participate in weekly Environmental Micro Meetings and document corrective actions.
- Regulatory Requirements:
- Ensure samples are pulled for testing as required in product specifications
- Prepare export documents as required for customer's products
- Assist Quality Manager in preparing for and assisting during customer and third part audits
- Communicate results of testing as appropriate
- Prepare reports to customers
- Report product deviations to plant
- Assist Quality Manager in the development and execution of programs
- Mentor Quality & Food Safety staff for your assigned shifts.
- Schedule Quality and Food Safety Technicians
- Manage daily employee activities such as time keeping, vacation, overtime, employee attendance policies, and disciplinary actions for Quality and Food Safety Team
- Provide performance feedback to employees on a regular basis including performance reviews
- Monitor accuracy of Quality technician’s work on a day to day basis, and advise Quality Manager of improvement needed or excellence to be awarded
- Quality Investigations:
- Assist with investigation of Critical Quality Incidents and root cause analysis.
- Other duties as assigned
QUALIFICATION REQUIREMENTS: (To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required).
PHYSICAL DEMANDS: (The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “occasionally” means up to 25% of working time, “regularly” means between 26 and 75% of working time, and “frequently” means 76% and more of working time.)
- B.A. or B.S. degree in food science, chemistry, engineering, or related science;
Minimum of three years in human food manufacturing facility, preferred; pet food manufacturing preferred; and /or
- Minimum of three years of experience in Quality, Supply Chain, R&D, or related technical experience; and / or
- Minimum of two years of experience in supervising, training, hiring, and developing of personnel; and / or
- Minimum of two years of experience in leading Quality Systems at a manufacturing site, contractor, or supplier;
- Ability to build and lead effective teams to solve problems, make decisions, and take action within the organization;
- Solid analytical skills;
- Advanced technical knowledge, communication, and interpersonal skills.
While performing the duties of this job, the employee is regularly required to talk or hear, walk, and move from place to place. The employee is occasionally required to sit, use foot/feet to operate machine, stoop, kneel, crouch or crawl or reach above shoulders. The employee is frequently required to stand and use hands to finger, handle or touch. The employee must be able to climb stairs and ladders.
The employee must exert 20 to 50 pounds of force occasionally, and / or up to 10 to 25 pounds of force frequently, and / or greater than negligible up to 10 pounds of force constantly. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
The employee may be frequently exposed to allergens and/or airborne particles in the production area. Production employees are exposed to temperatures ranging from 50 to 115 degrees, depending on the season and workstation, and may be working near moving mechanical parts. Occasional exposure to outdoor weather conditions may occur.
The noise level in the work environment may be loud while production equipment is running.
Personal Protection Equipment (including, but not limited to, boots, gloves, safety glasses, and/or face shields) is required during various processes in the production area. Ear plugs and bump caps are required at all times in the production area.